Mega Force    


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Training

At Mega Force, we are committed to providing our employees with the tools needed for success. We believe with the proper training, employees can reach their highest potential in career growth and opportunities. Our training team consists of industry professionals and areas of expertise include automation, operations, and sales. Our trainers are hands on and visible throughout all locations. Our training facility is housed at our division’s Corporate office in Fayetteville, NC. Below are some of the training programs that take place there.

Orientation and Customer Service Overview

During new hire orientation, all new staff members have the opportunity to meet the key players of our corporation, hear more about the benefits offered to them as a Mega Force team member, and learn the philosophy and standards that our organization portrays. Staff members also learn the customer service and quality standards that we provide to our customers and our employees.

30 Day New Hire Training

After thirty days of employment, all new staff members head to our Corporate Training Headquarters for a four and a half day comprehensive training. The curriculum includes Automation, Customer Service, Risk Management, Sales and Payroll training. All team members have access to computers and software, allowing the most hands on and interactive training possible for our employees.

Basic, Intermediate, and Advanced Sales Training

This training agenda allows our business development managers to receive the tools needed to become a leading role in our marketplace. The curriculum includes the seven steps to the selling process, overcoming objections, assessing customer needs, and customer service and quality control processes used to meet and exceed our customer’s expectations.

 
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