Important Qualities in a Customer Service Representative to be Successful on the Job

With more companies focusing on improving the overall customer experience in the 21st century, it’s important that they find experienced and knowledgeable customer service representatives to join their teams. It’s often a fast-paced, diversified, and challenging role – but it’s also one that offers great rewards for those who are committed to helping others.   […]

Use These 5 Resources to Write a Great Cover Letter

Writing a cover letter to go with your resume is a crucial step in the application process. While the resume provides hard facts and figures of your past achievements, the cover letter is used to provide a personal, friendly introduction to your potential new employer. With this in mind, it’s important that you take the […]

Become a Great Leader, Today

Achieving and maintaining a role of leadership is never an easy or straightforward endeavor, and this especially holds true when trying to establish a leadership role as a company. While the most successful leaders always lead by example, this simply isn’t enough to draw the attention of an entire industry of skilled workers and established […]

How An Apprenticeship Program Helps Your Business

Apprenticeship programs provide CEOs, managers and executives an efficient means of developing trade-specific talents within newly hired staff members. While apprenticeships were once reserved for certain industries, it is not uncommon to see apprentices in nearly every professional sector of the 21st century. In fact, when used to its maximum capabilities, in-house apprenticeship programs can […]