4 Steps to Establish a Culture of Safety in Your Company

While workplace accidents have decreased slightly in the last few years, they still represent one of the most significant costs a business can face. The National Safety Council reports that in 2020, workplace safety incidents cost employers $163.9 billion. And that doesn’t address the pain and suffering felt by the unfortunate employees injured in these […]

Should You Hire Someone with an Employment Gap?

All managers are on the lookout for “the perfect employee.” Unfortunately, such a candidate doesn’t exist, and even if they do, you can’t count on finding a unicorn in your particular realm.  No matter how impressive a job prospect looks, they’ll have something in their background that gives you pause. One such potential hiccup is a gap […]

Five tips for Improving Work-life Balance in your Office

In survey after survey on workplace engagement, work-life balance is emerging as a leading employee motivator. These surveys often report that work-life balance is at least as important, if not more important, than a competitive salary when it comes to employee retention.   How can employers incorporate the type of work-life balance that will keep current […]

Secrets to Attracting More Millennials to Your Company

Employers are actively seeking out millennials to fill their open roles, and who could blame them? After all, millennials – sometimes known as Generation Y – tend to be young, knowledgeable, and eager to prove themselves amongst the modern workforce. Millennials now make up a larger portion of the talent pool than ever before. It’s important […]

Effective Seasonal Recruiting – Gearing Up for the Holiday Rush

Whether you’re ready for it or not, the 2019 holiday season is nearly upon us. For many business owners, this is the busiest time of the year – and it represents a significant portion of their yearly profits. Not only is it important to make the most out of the seasonal rush, but you must […]

Is Your Customer Service Training Consistent?

If you’re running a business within the public sector, you’re probably already well aware of the importance of customer service and satisfaction. While the customer might not always be right, they always need to leave happy; and that’s exactly where consistent customer service training comes in. There are a number of different approaches you can […]