Five tips for Improving Work-life Balance in your Office

Posted

In survey after survey on workplace engagement, work-life balance is emerging as a leading employee motivator. These surveys often report that work-life balance is at least as important, if not more important, than a competitive salary when it comes to employee retention.   How can employers incorporate the type of work-life balance that will keep current… Read more »

Secrets to Attracting More Millennials to Your Company

Posted

Employers are actively seeking out millennials to fill their open roles, and who could blame them? After all, millennials – sometimes known as Generation Y – tend to be young, knowledgeable, and eager to prove themselves amongst the modern workforce. Millennials now make up a larger portion of the talent pool than ever before. It’s important… Read more »

Effective Seasonal Recruiting – Gearing Up for the Holiday Rush

Posted

Whether you’re ready for it or not, the 2019 holiday season is nearly upon us. For many business owners, this is the busiest time of the year – and it represents a significant portion of their yearly profits. Not only is it important to make the most out of the seasonal rush, but you must… Read more »

Is Your Customer Service Training Consistent?

Posted

If you’re running a business within the public sector, you’re probably already well aware of the importance of customer service and satisfaction. While the customer might not always be right, they always need to leave happy; and that’s exactly where consistent customer service training comes in. There are a number of different approaches you can… Read more »